Reference desk
Match the authority to the service layer.
A maintained source can sharpen a project question. It cannot decide that a rule, provider, programme, or guideline applies. Record the exact page and assign a qualified owner for the interpretation.
Reference record
A bookmark is not a control.
- Write the project decision the source is meant to inform
- Capture publisher, exact page, date, and observed scope
- Name the client or professional owner interpreting it
- Record the accepted requirement or explicit exclusion
- Reopen important material before production release